MESSAGE FROM THE CEO
At MasterWorks, we believe we are in the “people” business. By that we mean, people are counting on us to do our job right the first time: deliver on our commitment, make good on our promise, make it happen because of YOU our precious customer. From our janitor to our FEDEX driver, everyone has to contribute to the best of their ability to ensure the customer has the optimum “MasterWorks experience.”
The people business.
MasterWorks was founded on the belief that if you build a company with people that have a “passion for success” in the work we perform, then our customers and suppliers will share in that same success.
The passion of our people.
Our passion for success lies in the focus of our people to be absolutely committed in providing the highest level of quality, service and customer satisfaction to our customers. A system of values that guides all organizational decisions is the centerpiece of our success. Everything we do is geared toward cultivating and promoting consistent core business values and is reflected in our business relationships with suppliers, vendors, customers and each other.
What we do for a living.
MasterWorks is a global leader supplying computer parts, components and systems to a diverse set of customers. We deliver the computer part to maximize a PCs up-time in Detroit, component to keep a board assembly line running in Taipei or server to solve a departmental application in Accounting.
Our core values.
We are driven to satisfy our customer’s expectations by going above and beyond the call of duty. Our people are committed to consistently strive to foster our core values in every operation of our business with the utmost integrity, teamwork and respect for the human factor towards all of our external and internal customers.
Permit me to thank you in advance for your business. Please let me know how we might improve on our products and services.
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QUALITY POLICY
MasterWorks International Inc. ensures its quality system provides products, services and solutions of the highest quality that deliver more value to our customers that earn their respect and loyalty.
Quality Commitments
Quality is every MasterWorks employee’s responsibility.
Management ensures complete understanding, implementation and maintenance of the
quality system.
MasterWork’s quality system is designed to ensure customer satisfaction, employee
safety, cost effectiveness, and error prevention.
Quality Objectives
Sensitivity to Customers
Management Leadership
Every MasterWorks Employee’s Participation
Employee Growth and Safety
Clearly Defined and Documented Methods
Continuous Improvement